{"id":13258,"date":"2026-10-07T14:41:43","date_gmt":"2026-10-07T12:41:43","guid":{"rendered":"https:\/\/fiskalna-blagajna.eu\/demo\/podrska\/"},"modified":"2026-10-19T23:54:28","modified_gmt":"2026-10-19T21:54:28","slug":"podrska","status":"publish","type":"page","link":"https:\/\/fiskalna-blagajna.eu\/demo\/podrska\/","title":{"rendered":"Podr\u0161ka"},"content":{"rendered":"\n
\n
\n

Podr\u0161ka<\/p>\n\n\n\n

Kako do pomo\u0107i<\/h1>\n\n\n\n

Podr\u0161ka je uklju\u010dena u svaku licencu. Javite nam se telefonom ili e-mailom; za pomo\u0107 na Va\u0161em ure\u0111aju koristimo AnyDesk.<\/p>\n<\/div>\n\n\n\n

\n
\n

Telefon<\/p>\n\n\n\n

032 35 35 99<\/a><\/p>\n<\/div>\n\n\n\n

\n

E-mail<\/p>\n\n\n\n

info@fiskalna-blagajna.eu<\/a><\/p>\n<\/div>\n\n\n\n

\n

Udaljena podr\u0161ka<\/p>\n\n\n\n

AnyDesk<\/a><\/p>\n\n\n\n

Pokrenite ga kad Vas zamolimo, pa se spojimo na Va\u0161 ure\u0111aj.<\/p>\n<\/div>\n\n\n\n

\n

Back office<\/p>\n\n\n\n

Prijava za korisnike<\/a><\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

\n
\n

Preuzimanja<\/p>\n\n\n\n

Aplikacije i alati<\/h2>\n<\/div>\n\n\n\n
\u0160to<\/th>Za koga<\/th>Preuzimanje<\/th><\/tr><\/thead>
Fiskalna blagajna (Android, APK)<\/td>Ure\u0111aji s Androidom 8.0 ili novijim<\/td>Preuzmi APK<\/a><\/td><\/tr>
FisPRO 4.0 (Windows)<\/td>Instalaciju \u0161aljemo nakon dogovora<\/td>Zatra\u017eite<\/a><\/td><\/tr>
AnyDesk<\/td>Udaljena podr\u0161ka<\/td>anydesk.com<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/section>\n\n\n\n
\n
\n

\u010cesta pitanja<\/p>\n\n\n\n

Odgovori na naj\u010de\u0161\u0107a pitanja<\/h2>\n<\/div>\n\n\n\n
\n
Mogu li koristiti svoj mobitel ili tablet?<\/summary>\n

Da. Aplikacija radi na ure\u0111ajima s Androidom 8.0 ili novijim. Treba Vam jo\u0161 samo pisa\u010d, a paket Fiskal GO ga uklju\u010duje.<\/p>\n<\/details>\n\n\n\n

\u0160to mi treba za po\u010detak rada?<\/summary>\n

FINA certifikat za fiskalizaciju, prijavljen poslovni prostor i ure\u0111aj s aplikacijom. Poma\u017eemo Vam oko svakog koraka.<\/p>\n<\/details>\n\n\n\n

Kako dobivam FINA certifikat?<\/summary>\n

Certifikat za fiskalizaciju izdaje FINA. Kad ga dobijete, upi\u0161ete ga u Back office ili nam se javite pa \u0107emo to napraviti zajedno.<\/p>\n<\/details>\n\n\n\n

Kako vidim svoje ra\u010dune na webu?<\/summary>\n

Prijavite se u Back office na office.fiskalna-blagajna.eu s podacima koje ste dobili uz licencu.<\/p>\n<\/details>\n\n\n\n

Trebam li ne\u0161to mijenjati zbog Fiskalizacije 2.0?<\/summary>\n

Ako izdajete ra\u010dune drugim tvrtkama, od 1. 1. 2027. to moraju biti e-ra\u010duni, a obveznicima PDV-a ve\u0107 od 1. 1. 2026. Aplikacija ih \u0161alje preko posrednika SUPER ili Moj eRa\u010dun. Ra\u010duni gra\u0111anima idu u CIS kao i dosad.<\/p>\n<\/details>\n\n\n\n

\u0160to ako se ure\u0111aj pokvari?<\/summary>\n

Podaci su u na\u0161em sustavu, pa ni\u0161ta ne gubite. Uz licencu Premium dobivate zamjenski ure\u0111aj dok je Va\u0161 na servisu.<\/p>\n<\/details>\n<\/div>\n<\/section>\n\n\n\n

\n
\n
\n

Niste sigurni \u0161to Vam treba?<\/h2>\n\n\n\n

Nazovite ili po\u0161aljite upit, pa odaberimo zajedno ure\u0111aj, licencu i posrednika za e-ra\u010dune.<\/p>\n<\/div>\n\n\n\n

\n
032 35 35 99<\/a><\/div>\n\n\n\n
Po\u0161aljite upit<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

Podr\u0161ka Kako do pomo\u0107i Podr\u0161ka je uklju\u010dena u svaku licencu. Javite nam se telefonom ili e-mailom; za pomo\u0107 na Va\u0161em ure\u0111aju koristimo AnyDesk. Telefon 032 35 35 99 E-mail info@fiskalna-blagajna.eu Udaljena podr\u0161ka AnyDesk Pokrenite ga kad Vas zamolimo, pa se spojimo na Va\u0161 ure\u0111aj. Back office Prijava za korisnike Preuzimanja Aplikacije i alati \u0160to Za koga Preuzimanje Fiskalna […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"page-full","meta":{"fiskal_cijena":"","fiskal_oznake":"","fiskal_znacka":"","fiskal_kratko":"","fiskal_najam":"","footnotes":""},"class_list":["post-13258","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fiskalna-blagajna.eu\/demo\/wp-json\/wp\/v2\/pages\/13258","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fiskalna-blagajna.eu\/demo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fiskalna-blagajna.eu\/demo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fiskalna-blagajna.eu\/demo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fiskalna-blagajna.eu\/demo\/wp-json\/wp\/v2\/comments?post=13258"}],"version-history":[{"count":5,"href":"https:\/\/fiskalna-blagajna.eu\/demo\/wp-json\/wp\/v2\/pages\/13258\/revisions"}],"predecessor-version":[{"id":13394,"href":"https:\/\/fiskalna-blagajna.eu\/demo\/wp-json\/wp\/v2\/pages\/13258\/revisions\/13394"}],"wp:attachment":[{"href":"https:\/\/fiskalna-blagajna.eu\/demo\/wp-json\/wp\/v2\/media?parent=13258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}